Privacy Policy

This Privacy Policy (“Policy”) outlines the information practices followed by solboo.com (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you access and use our booking website (“Service”). This Policy applies to all users of our Service. By using our Service, you agree to the collection and use of your personal information as described in this Policy.

1. Information We Collect
We collect certain personal information from you when you use our Service. The types of information we may collect include:

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you make a booking through our Service. This information is necessary to process your bookings and provide you with the requested services.

1.2. Usage Information: We may collect information about your interactions with our Service, such as your IP address, browser type, operating system, and device information. This information helps us analyze trends, administer the Service, and improve your user experience.

2. Use of Your Information
We respect your privacy and are committed to using your personal information only for the purposes outlined in this Policy. We may use your information for the following purposes:

2.1. Service Provision: We use your personal information to facilitate and process your bookings, communicate with you regarding your reservations, and provide customer support.

2.2. Service Improvement: We may use aggregated and anonymized data for analytical purposes to improve our Service, enhance user experience, and develop new features and offerings.

3. Data Sharing and Disclosure
We understand the importance of safeguarding your personal information. We will not sell, rent, or lease your personal information to third parties for marketing purposes. However, we may disclose your information in the following circumstances:

3.1. Hotels and Service Providers: By agreeing to use our Service, you understand and acknowledge that hotels and service providers who participate in our booking platform will have access to certain information related to your attendance at their hotels, including previous attendance rates. However, they will not have visibility into which hotels you have viewed on our platform.

3.2. Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You can exercise these rights by contacting us using the contact information provided at the end of this Policy.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Service. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those third parties.

8. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy
We may update this Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Policy on our website or through other appropriate communication channels.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following contact information:

Email: support@solboo.com

We will make every effort to address your inquiries and resolve any concerns in a timely and appropriate manner.

11. Consent and Modifications

By using our Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We reserve the right to modify or update this Policy at any time without prior notice. We encourage you to review this Policy periodically to stay informed about our information practices.

12. Severability

If any provision of this Privacy Policy is held to be invalid, illegal, or unenforceable under any applicable law or court decision, such provision shall be deemed modified to the extent necessary to make it valid, legal, and enforceable, while preserving its intent. If such modification is not possible, the affected provision shall be severed from this Policy, and all other provisions shall remain in full force and effect.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

Last updated: 24th May 2023

Thank you for reviewing our Privacy Policy. We value your privacy and trust in our services.